After several months of trying to be efficient wrt banking - minimizing the number of visits per month to just one, since each deposit costs me a minimum $2 (down from weekly, down to 3 times per month, and finally down to just once a month) - today, I learned that the bank "has mandated" all banking to be by appointment only. I walk in. 4 tellers are busy clicking their mice playing games on their screens. Nobody else is in there. One teller seems to give me the indication to come forward. The first thing she asks me is do I have an appointment. Frig. I look around and say, "Am I using up someone else's slot?" So pathetic. I could feel my frustration starting to simmer. Then she tells me that they have been mandated to go by appointment only. She says "It's not us. It's the government." Bull. She cannot cite the regulation. And I cannot find such a thing searching for it later online.

Bottom line, I will probably completely reduce visits to the bank to make deposits. There isn't a whole lot of cash to account for anyway. Meanwhile, the bank charges a month'y maintenance fee for nothing to maintain! It's a lot of crap.



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August Abolins wrote to All <=-

finally down to just once a month) - today, I learned that the bank
"has mandated" all banking to be by appointment only. I walk in. 4 tellers are busy clicking their mice playing games on their screens. Nobody else is in there. One teller seems to give me the indication
to come forward. The first thing she asks me is do I have an
appointment. Frig. I look around and say, "Am I using up someone
else's slot?"

Yep. I haven't delt with a teller in 6 years now. If I have cash to deposit
I use the machine. If I have questions I just phone the toll free numberfrom
home.

appointment only. She says "It's not us. It's the government." Bull.
She cannot cite the regulation. And I cannot find such a thing
searching for it later online.

I'm sure it's just so they don't have to work and can charge you more
service fee's in the future.

make deposits. There isn't a whole lot of cash to account for
anyway. Meanwhile, the bank charges a month'y maintenance fee for
nothing to maintain! It's a lot of crap.

Use the cash for gas and groceries. Fuck them.

Shawn

... Help a swallow land at Capistrano.

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Hello Shawn!

** On Tuesday 19.01.21 - 12:12, Shawn Highfield wrote to August Abolins:

..The first thing she asks me is do I have an appointment.
Frig. I look around and say, "Am I using up someone
else's slot?"

Yep. I haven't delt with a teller in 6 years now. If I
have cash to deposit I use the machine. If I have
questions I just phone the toll free numberfrom home.

That's pretty good. The banks have become service-less
entities. They really don't need all the humans behind those
teller counters. My original point was that there was NO ONE
else in the bank except a bunch of tellers, and I was made to
feel like I did something BAD by not having an appointment.

The human thing to do would have been to simply allow me to
conduct my banking (since I was obviously not interferring with
anyone's appointment slot)

The whole situation is shameful - 4 tellers, not doing anything
except clicking their mice - and one of the tellers has the
audacity to ask me if I have an appointment.

She could have just smiled and said something like "going
forward, please make an appointment", but she did not. Instead,
I was treated like some persona non grata or a walking disease.
Meanwhile, the bank charges "service" fees.

I'm sure it's just so they don't have to work and can
charge you more service fee's in the future.

Banks have become soulless and service-less. It is a travesty
that they use the term "service" for "service fees" and have
managed to condition the public to accept it - when they
practically do not offer any real service at all.

I am being charged a minimum of $5/mo to have an account "open"
whether there is any activity or not. Perhaps I should ponder
establishing the same thing with those bank employees whether
they visit my shop or not.

make deposits. There isn't a whole lot of cash to
account for anyway. Meanwhile, the bank charges a month'y
maintenance fee for nothing to maintain! It's a lot of
crap.

Use the cash for gas and groceries. Fuck them.

Oh.. I'm ahead of you. I've only ever used cash for personal
purchases. The cashiers at the grocery stores always seem
surprised when I pull out cash - and never bother with "points"
cards.

Fuel purchases are good with the credit-card. I get a modest 3%
discount when I use that - plus I can earn AirMiles cash on that
too.

But sometimes I need to top-up the chequing account with the
physical cash that I have laying around. In that case, I may
just have to make an appointment, but it will have to be on MY
terms, on a specific day at a specific time - or I may decide to
use the damn night-depost box - but I hate both options.

--
../|ug

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