OS/2 Warp 4 Advanced Concepts and Support
Test 202 Objectives
SECTION 1: SPEECH AND MULTIMEDIA
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Describe how to move the Voice Type Dictation environment for a user to
another system so that the user obtains the same level of accuracy experienced
in the existing Voice Type Dictation environment.
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Describe the settings in Voice Type Dictation that can affect speech recognition
accuracy.
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List the steps required to enable an object to be accessed using the "jump-to"
voice command.
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Describe the conditions under which enrollment training might be needed
to improve speed recognition.
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Given an OS/2 Warp 4 system with speech enabled, describe how to customize
the voice commands for an application.
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Describe the technique a Voice Type Dictation user might need to improve
speech recognition accuracy.
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Describe in sequence the tasks required to install audio adapter support.
This includes audio and modem support.
SECTION 2: PROBLEM DETERMINATION AND SUPPORT SERVICES
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Describe the structure of the MAKEINI.EXE command when used in resetting
the Workplace Shell "lock system" password.
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Given non-functioning hardware, resolve IRQ conflicts to produce a successful
boot with operational hardware.
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Describe the conditions under which modifying the "Recovery Choices" menu
becomes necessary.
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List the steps required to modify the system such that the "Recovery Choices"
menu provides additional configuration options during startup.
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Given the need to contact IBM Support Services, list the specific information
which will need to be provided to them and cite the tools used to facilitate/automate
the information gathering process.
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Given the need to interface with IBM using Remote Client Support, describe
what is required to use this product.
SECTION 3: PERFORMANCE
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Describe the steps required to configure OS/2 Warp 4 in the following areas:
disk performance, memory usage, network performance, DOS and Windows performance,
and Desktop performance, and use a benchmark to verify a measurable performance
improvement.
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Given an OS/2 Warp 4 system that responds in a sluggish manner, describe
the steps to configure the input queue to provide improved performance.
SECTION 4: APPLICATION SUPPORT
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Given the requirement for native DOS under OS/2 Warp 4, describe the steps
to run and configure a VMB session and to modify the VMB sessions to run
the required program and access all HPFS and FAT hard drives.
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Given an application not in the Application Migration Database, list the
steps necessary to update it resulting in a new DATABASE.DAT.
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State the conditions and restrictions for using a dedicated DOS session.
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Describe the steps necessary to setup and use the dedicated DOS session
feature so that an appropriate DOS program can be started and ended and
have control returned to OS/2 Warp 4.
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Given a set of customer requirements for Windows application support, describe
the steps to configure Win-OS/2 under OS/2 Warp 4 for application and printer
support.
SECTION 5: SYSTEM EXTENSIONS
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Identify the system requirements necessary to install the Java Developer's
Toolkit on an existing OS/2 Warp 4 system.
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Explain how to install the Java Developer's Toolkit on an existing OS/2
Warp 4 system.
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Given a user requirement, explain how to install appropriate BonusPak application(s).
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Given a customer requirement to install and configure OS/2 Warp 4 Systems
Management, describe the features and functions. Describe and use the steps
to install the client and list the necessary configuration parameters to
setup the systems management client such that the client works correctly.
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Given an environment where security functions are needed, describe the
steps to enable and configure the security features provided by OS/2 Warp
4 components.
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